VAT refund
Here you can find out how to get the VAT refunded for an order from us:
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Fill out a document:
- Print out the document "Export and Buyer Certificate for VAT purposes for exports in non-commercial travel traffic".
- Fill in the required fields.
[You can view, print or download the document as a PDF here]
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Address and identity details:
- Address of the delivering company: Primesurf GmbH, Marcel Würfel, Kanonenberg 20, 21423 Winsen(Luhe)
- Information on the identity of the buyer: your name, address, country + ID number
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Important instructions:
- We also require a document with your bank details for the refund (account holder, IBAN, BIC).
- In some cases, scanned documents are not sufficient. We therefore recommend sending by registered mail.
- Send the complete documents to the following address:
Primesurf GmbHCannon Hill 2021423 Winsen(Luhe)
Conditions for VAT refund:
- The invoice value including VAT is at least €150.
- Your order will be delivered within Germany.
- Your place of residence is verifiably outside the EU.
- Your billing address is your residential address abroad.
- You export the products yourself outside the EU.
- The products will be exported within 3 months of purchase.
- You send us the original paper invoice with stamp, a copy of your passport and your IBAN number.